Customer Support Portal

apsware Customer Support Portal

We are happy to support you.

The apsware Customer Support Portal supports active apsware customers with all technical support issues concerning their apsware solutions.

This portal will allow you to open new customer support cases, communicate with the apsware Customer Support team and review the status of all your support cases online.

Please enter your Username and Password to access the apsware Customer Support Portal.

Spring4Shell Security Vulnerability

BMC is aware of the Spring4Shell Security Vulnerability (CVE-2022-22965 and CVE-2022-22963) and is actively investigating the impact to our products and determining appropriate remediation steps. Please refer to this document for the most current updates.

Information regarding apsware products:

Regarding the security issue CVE-2022-22965 and CVE-2022-22963 we can confirm that apsware products are NOT affected. Our products are based on .NET, not Java and thus do not use the vulnerable component Spring Core. 
 

Apache Log4j Security Vulnerability

BMC is aware of the Apache Log4j Security Vulnerability (CVE-2021-44228) and is actively investigating the impact to our products and determining appropriate remediation steps. Please refer to this document for the most current updates.

Information regarding apsware products:

Regarding the security issue CVE-2021-44228 we can confirm that apsware products are NOT affected. Our products are based on .NET, not Java and thus do not use the vulnerable component log4j. 
Also, its .NET port log4net, which is currently not known to be affected by the vulnerability, is used by our products.







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