Making a Case for Digital Automation Analytics

Digital Automation (formerly referred to as batch job scheduling and later workload automation) is ubiquitous throughout the business world, regardless of vertical. It’s a multibillion-dollar annual market itself, dominated by and fought over by such large IT Vendors as IBM, BMC, and CA. It has become so vital to the day-to-day business operation that internal IT organizations have a huge stake in constantly maintaining its optimal efficiency.

As a natural consequence of business growth, mergers, acquisitions, new projects, additional applications the sheer data volume increases along with the complexity of jobs, job plans and their associated time, file, and resource dependencies; the backbone of automation systems.

This complexity can easily lead to errors, omissions, and, ultimately, failures. The question then becomes: What is the cost of a failure? As seen by recent automation failures in the airline industry [1] [2] the consequences can be costly indeed. Even if it’s just a missed SLA deadline or a regulatory compliance fine, all hands are on-deck to investigate to cause.

While no digital automation system is without its potential for fault, tolerance levels can be mitigated through more effective reporting and visualizations. Expert reporting, which integrates to the automation engine by intelligent design, can improve internal communication and would put various stakeholders on the same page.

The need for expert automation analytics is by no means limited to a single vendor’s automation solution. In fact, the same problems exist among all IT production control organizations. Regardless of what vendor solution(s) are deployed, to date, manual, ad-hoc, and redundant internal reporting systems are still commonplace.

When it comes to finding, fixing, and avoiding a future failure, or missed SLA, there is no better method of reference than history and clear filtered visualizations. Automation Analytics puts that intelligence, at the fingertips of the proactive and prepared organization.

In today’s world, digital automation is no longer a back-office function that runs only at night. The reality is on-demand digital automation can drive your business. Not unlike driving a car without the proper gauges and instruments to navigate safely, why would you run an organization’s automation without a dashboard of advanced automation KPI’s and precision digital automation analytics?

“Digital transformation is not a solo act”. apsware has partnered with the leading Automation vendors to deliver expert Digital Analytics for the mature production control shop tackling the most vexing automation issues.

Learn more about the leading Digital Automation Analytics solutions from apsware.

Sources:
[1] https://www.bloomberg.com/news/articles/2017-01-30/faa-says-delta-halted-domestic-flights-after-automation-failure
[2] https://www.bostonglobe.com/business/2015/07/08/united-grounds-all-flights-automation-issues-faa-says/RnCNI5FnrDTno2taep84uN/story.html
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